HOW IT WORKS

and other FAQ's

To put it simply

1. CHOOSE YOUR GEAR & CALL IN YOUR ORDER
2. WE DELIVER IT RIGHT TO YOU
3. HAVE FUN
4. WE PICK IT UP WHEN YOU’RE DONE

IN MORE DETAIL:

Call into our offices @ 808-585-1474 with the gear and location you have in mind, or feel free to ask us for recommendations.

The more advance notice you give us, the more likely you are to get what you want, when you want it. We encourage you to make reservations when possible.

We have a $50 order minimum, if your order total is less, you may be subject to a delivery fee depending on the time and location of your order.

One of our reservation staff members will take your name and cell phone number in order for our delivery drivers to be able to contact you for a smooth drop off. We will also need your credit card number, and expiration date that will be processed at the end of the business day back at our offices. We do not accept cash.

We always recommend customers check the ocean and beach safety warnings from the Hawaii Lifeguard Association webpage. We are very up to date on what conditions are like around the island, but we aren’t familiar with your particular abilities, hence we encourage you to check as well.

Daily orders are available from 9am to 6pm

(full day rates only)

Weekly orders are 7 days (but you only get charged for 3, so thats some food for thought)

We will set a tenative pick up time with you, this can be changed at anytime by calling into our offices or your delivery driver(he will give you his cell # at drop off). However, bear in mind that we will need at least an hours advance notice to pick up your gear if you decide to change your pick up time(so don’t wait until you’re already sunburned!)

You’re gear is picked up, and you enjoy the rest of your day. Be sure to leave us a good review, or give us a follow on our various interweb pages:

Yelp
Tripadvisor
Facebook

All orders are subject to 7.5% processing fees.

To get a better feel for what we’re about, check out some of our youtube videos